AI needs a different capability model.
Safe, responsible and productive AI use is a workforce capability. It has to be built deliberately, measured and governed.
Four reasons the old playbook fails.
Earlier technologies rewarded people who learned the tool. AI rewards people who can judge its output.
Adoption has outpaced capability building.
Adoption fails on behaviour before it fails on technology.
Twelve patterns in three groups. The programme tracks each of them from Assess to Advance.
Twelve risks, one root cause.
None of these is a technology fault. Each is a predictable pattern of human behaviour, which is why the programme is built on knowledge, skills and behaviours rather than tool operation.